Privacy policy

About Us

Our website can be found at: www.youvape.co.uk

When you interact with our website, we collect and use personal information as outlined in this Privacy Policy.

This Privacy Policy is effective as of November 1, 2022.

Please review this Privacy Policy carefully. We recommend printing a copy for your records, as well as any updated versions that may be issued from time to time.

Data Collection

We collect personal information only when you voluntarily provide it. This can occur when you use our website and its features, contact us via phone, email, social media, or other direct methods, fill out a form on our website, or make a purchase. Any personal data collected will be used in accordance with this Privacy Policy and for the purposes specified at the time of collection.

You are not required to provide personal information to browse our website. However, to access our services, such as making a purchase, you must provide the necessary personal details to complete the transaction.

Types of data we may collect include:

  • Your email address

  • Your mailing address

  • Your phone number

  • Your computer’s specifications (e.g., IP address)

  • Information about your website usage

  • Details about your mobile device (e.g., geographical location)

  • Information on products based on your previous purchases

When registering or using additional features on our website, users provide details such as their name, email, phone number, and address. We use this information to identify users, provide support, and complete e-commerce transactions.

Our website is not intended for individuals under the age of 18. We require age verification before granting access, as we do not knowingly collect personal information from visitors under 18.

Use of Your Data

  1. Personally Identifiable Information

We understand the importance of privacy. We will not disclose your personal information except as described in this Privacy Policy, or with your consent, or as required by law. We may share your data, including personal information, with third parties outside the vaping industry for purposes such as providing services, customer communication, business operations, advertising, or legal requirements

2.Non-Personal Information

We may share non-personal data with third parties, including publishers and advertisers. This might include aggregated data on the use of our services, sales trends, or consumer behavior.

Marketing

If you have consented to receive marketing communications via email, we may use your email address for marketing and advertising purposes. By subscribing to our emails or opting in for contact, you agree to receive marketing material and promotions from YouVape.

Our emails may include content from other organizations, such as promotions from manufacturers of products we carry. If you prefer not to receive such communications, please indicate your preference on the form during checkout.

You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails or by updating your contact preferences via the “Contact Us” page on our website.

If you have opted out of marketing communications, we will not use your information for these purposes and will keep your details on a suppression list to prevent further contact.

Cookies

We use cookies and similar technologies to deliver, enhance, protect, and advertise our services. Cookies help us remember your username for future visits, analyze website usage, and tailor your experience.

If you leave a comment on our site, you may opt to save your name, email, and website in cookies for convenience. These cookies last for one year.

When visiting our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

Upon logging in, several cookies are set to save your login information and display preferences. Login cookies last for two days, while screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes the login cookies.

If you edit or publish an article, an additional cookie is saved to indicate the post ID of the edited article, which expires after one day.

Cookies are safe and cannot harm your system. Most browsers offer simple options to manage cookie preferences. Note that disabling cookies may impact personalized services.

Updates

You can view and update your personal information by logging into your account and navigating to the relevant sections. You can also modify your contact preferences from this area of the website.

To report any changes, modifications, or corrections to your personal information, please email us at customerservices@youvape.co.uk

Embedded Content from Other Websites
Our articles may include embedded content (e.g., videos, images, articles). This embedded content behaves as if you visited the other website directly.

These external sites may collect data about you, use cookies, and track your interaction with the embedded content, including if you are logged into their site.

Contact Us

For any questions or concerns about how we collect and handle data, please email us at customerservices@youvape.co.uk.

Company Details

Company Name: Headfield Ltd
Correspondence Address: Suite 1 Majestic Building, Meadow Lane, Dewsbury, United Kingdom, WF13 2BE